Supixsoft ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it when you shop on supixsoft.in — whether you are purchasing custom-printed merchandise or digital products such as web applications and online courses. By using our services, you consent to the practices described herein.
We collect the following types of information when you register, place an order, or interact with our services:
Your data is used to: process your order and deliver physical or digital products; send order confirmations, shipping updates, and delivery notifications; grant access to purchased digital products such as courses and web applications; send important product updates, security notices, and support communications; analyse usage patterns to improve performance and user experience; and comply with applicable legal obligations under Indian law, including the Information Technology (Reasonable Security Practices) Rules, 2011 and the Consumer Protection Act, 2019.
We do not sell, rent, or trade your personal information to any third party. We may share data with trusted service providers — such as payment processors, courier partners, and analytics platforms — strictly to fulfil your order and operate our services. These partners are contractually obligated to keep your data confidential and secure. Your shipping address may be shared with our logistics partners solely for order delivery purposes.
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, maintain order records as required by Indian tax and business laws, or as otherwise required by law. You may request deletion of your account data at any time by contacting us, subject to our legal retention obligations.
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits to protect your data from unauthorised access, disclosure, or loss. Payment transactions are handled entirely by our PCI-compliant payment partners. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or request deletion of your personal data held by us. You may also request a copy of the data we hold about you or ask us to restrict its processing. To exercise any of these rights, please contact us at supixsoftinc@gmail.com. We will respond to all requests within a reasonable timeframe.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your cart and preferences, and gather analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website, such as the shopping cart or account login.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information promptly.
If you have any questions or concerns about this Privacy Policy, please reach out to us at supixsoftinc@gmail.com or visit supixsoft.in.